Privacy Policy
Last updated: Jan 1, 2026
SIVANA Healing (“we,” “us,” or “our”) operates the website https://www.sivanahealing.com (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner, in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
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Name
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Email address
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Phone number
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Any information you submit through contact forms, booking forms, or email correspondence
We may also automatically collect limited technical information, such as:
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IP address
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Browser type
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Device information
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Pages visited and time spent on the Site
This information helps us understand how visitors use our Site and improve its performance.
2. How We Use Your Information
We use your information to:
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Respond to inquiries or requests
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Provide services or information you request
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Manage bookings or communications
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Improve our website and services
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Comply with legal or regulatory requirements
We do not sell, rent, or trade your personal information.
3. Consent
By using our Site or providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.
4. Sharing of Information
We may share your personal information only in the following circumstances:
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With trusted service providers who assist us in operating our website or business (e.g., website hosting, booking tools), and only as necessary
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When required by law or legal process
All third parties are expected to protect your information and use it only for the purposes agreed upon.
5. Cookies and Analytics
Our Site may use cookies or similar technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings, though some features of the Site may not function properly.
6. Data Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete. Requests can be made by contacting us using the information below.
8. Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
SIVANA Healing
Nova Scotia, Canada
Email: info@sivanahealing.com